We stand behind what we sell. If our products don't deliver value, we don't want your money. Simple as that.
If you're not satisfied with your purchase for any reason, request a refund within 30 days and we'll process it — no interrogation, no hoops.
Email us at matrixclawai@gmail.com with:
That's it. We'll confirm receipt and process your refund promptly.
Refund requests must be submitted within 30 days of your original purchase date. Requests submitted after this window cannot be processed.
Once approved, refunds are processed within 5–10 business days. The exact timing depends on your payment method and bank. You'll receive an email confirmation when the refund is initiated.
Refunds are issued to the original payment method used at purchase. We are unable to issue refunds to a different payment method or as store credit.
Our 30-day guarantee applies to all MatrixAI digital products. There are no conditions — if you bought it and you're not happy, you qualify.
If you've already received a refund on a previous purchase of the same product, additional refunds may be declined at our discretion.
Reach us anytime at matrixclawai@gmail.com. We aim to respond within 1–2 business days.