We stand behind what we sell. If our products don't deliver value, we don't want your money. Simple as that.
If you're not satisfied with your purchase for any reason, request a refund within 30 days and we'll process it — no interrogation, no hoops.
Use the original purchase receipt or payment confirmation you received after checkout, and include:
That's it. We'll confirm receipt and process your refund promptly. If your actual need is recurring content output rather than a product refund, start with the free Content Repurposer, review the API docs, or go straight to API pricing.
Refund requests must be submitted within 30 days of your original purchase date. Requests submitted after this window cannot be processed.
Once approved, refunds are processed within 5–10 business days. The exact timing depends on your payment method and bank. You'll receive an email confirmation when the refund is initiated.
Refunds are issued to the original payment method used at purchase. We are unable to issue refunds to a different payment method or as store credit.
Our 30-day guarantee applies to all MatrixAI digital products. There are no conditions — if you bought it and you're not happy, you qualify.
If you've already received a refund on a previous purchase of the same product, additional refunds may be declined at our discretion.
If you are here because you need working content output more than a refund, use the free Content Repurposer, read the API docs, or go directly to the Content Repurposer API. Refund-related replies still follow your original payment receipt trail.