Legal

Privacy Policy

Last updated: March 2026

MatrixAI ("we", "us", "our") operates matrixclawai.com. This Privacy Policy explains what data we collect, how we use it, and your rights. We keep it simple — no legalese fog.

1. What We Collect

We collect only what we need to run the business:

  • Email address — collected when you make a purchase or contact us. Used to deliver your product and respond to support requests.
  • Purchase information — order details (product, amount, date) retained for accounting and support purposes.
  • Usage data — basic analytics on site visits (pages viewed, referrers, device type). No personally identifiable information is tied to this.

We do not collect your payment card details. All payment processing is handled by third-party processors (see Section 4).

2. How We Use Your Data

Your data is used to:

  • Deliver purchased products and send order confirmations.
  • Respond to support and refund requests.
  • Understand how the site is being used so we can improve it.
  • Comply with legal obligations.

We do not use your data for advertising, profiling, or any purpose beyond what's listed above.

3. We Do Not Sell Your Data

Full stop. Your personal information is never sold, rented, or traded to third parties for marketing or commercial purposes.

4. Third Parties

We use a small number of trusted third-party services to run the business:

  • Payment processors (Razorpay / PayPal) — handle payment transactions. They receive your billing information and are governed by their own privacy policies. We only receive order confirmation data such as email, product, amount, and payment reference needed for delivery and support.
  • Analytics — we may use lightweight, privacy-respecting analytics tools to understand site traffic. These may use cookies or server-side tracking. No data is shared with advertisers.

We do not use Google Ads, Facebook Pixel, or other ad-tracking tools.

5. Cookies

This site may use cookies for:

  • Analytics — to understand aggregate site usage. You can opt out by using browser settings to block cookies.

We do not use cookies for advertising or cross-site tracking.

6. Data Retention

We retain your email and purchase data for as long as needed to provide support and meet legal requirements (typically up to 3 years). You can request deletion at any time by contacting us.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal retention requirements).
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, use the original purchase receipt or payment confirmation trail so we can identify the order cleanly. If your need is implementation rather than policy review, start with the free Content Repurposer, read the API docs, or go straight to API pricing.

8. Security

We take reasonable steps to protect the data we hold. However, no system is 100% secure. We encourage you to use a strong, unique password for any accounts associated with your email.

9. Changes to This Policy

We may update this policy as the business grows. Material changes will be communicated where reasonably possible. The "Last updated" date at the top of this page reflects the most recent revision.

10. Need the implementation path instead?

If you are here because you need working content output more than a privacy-policy answer, use the free Content Repurposer, read the API docs, or go directly to the Content Repurposer API. Privacy-related replies still follow your original payment or support trail.